Cheery的世界-小豆豆与小球球

这里记录了我们宝贝 小豆豆与 小球球 长大的点点滴滴、实用资讯，一起为生命留下美丽的印记...



电话英语 一、接到英语电话时 (一)、 应急用语 1.请稍待片刻。 Just a moment, please. 2.请别挂断。我找一位会说英语的人来。 Hold the line, please. I’ll get an English speaker. 3.请等一下。我找个人来听。 Hold on, please. I’ll get someone to the phone. 4.很抱歉，我英语说得不好。我找位会讲英语的人稍后回电话给你。请教您的大名及电话号码？Red Hot Spicy Pepper I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number? (二)、 接电话的开场白 1. 早安。这里是创见资讯。我能效劳吗？ Good morning. This is Transcend Information. May I help you? 2. 午安。这里是创见资讯。我能为您效劳吗？ Good afternoon. This is Transcend Information. What can I do for you? 3. 创见资讯。我是***。 Transcend Information. This is *** speaking. 4. 喂。总务部。我是***。 Hello. General Affairs Department. *** speaking. 5. 喂。这里是陈公馆。 Hello. This is the Chen residence. 6. 午安。我是***。 Good afternoon. *** speaking. 7. 我是***，Ruby Snake请讲。 ***. Speaking. (三)、 问对方要找谁 1. 请问找哪位？ Who do you want to talk [speak] to? 2. 您找哪位？ Who would you like to speak with? 3. 请问您找哪位？ Whom do you wish to speak with? 4. ATM公司，Landscape Review谢谢您的来电。请问找哪位？ Thank you for calling ATM Corporation. Whom do you wish to speak to? 5. 请问受话人的尊姓大名？ The name of the person you are calling, please? 6. 你要打给哪位？ Who are you calling? 7. 请问您要找哪位？ Where can I transfer your call? 8. 请问您找哪位？ Where can I direct your call? (四)、 请教对方的大名 1.请问是哪位？ Who’s calling, please? 2.请问您哪位？ Who’s speaking, please? 3.请教大名好吗？ May I have your name, please? 4.请问大名好吗？ May I ask your name? 5.请教您的大名。 Your name, please. 6.请问您是哪位？ May I ask who’s calling, please? 7.请问您是谁？ Who is this, please? 8.请问是谁？ Who is that calling? 9.请告诉我您是哪位？ Who should I say is calling? 10.您是哪一位？ Who(m) am I speaking to? 11.要我通报您是哪位吗？ Could I tell him who’s calling? 12.请问您是何人？ Who’s that speaking, please? 13.请问是哪位打来的？ Who’s this calling, please? (五)、 请教对方大名的拼法 1.能请您拼一下大名吗？ Could you spell your name, please? 2.请问您的大名要怎麼拼？ How do you spell your name, please? 3.能请您拼一下姓氏吗？ Would you spell your last name, please? (六)、 询问来电者打电话的用意 1.请问有何指教？ May I ask what your business is? 2.请问有何贵干？ In what regard are you calling? 3.请问有什麼事吗？ Could I ask what this is in connection with, please? 4.有什麼我可以为您效劳的吗？ What can I do for you? 5.请问您找她有什麼事呢？ My I ask what you want to speak to her about? 6.请问有什麼贵事？ May I ask what this is about, please? (七)、 自己正式对方要找的人时 1.我就是***。 This is Shu-Li *** speaking. 2.我就是。 This is she. 3.我正是。 Speaking. 4.是的，我正是。 Yes, speaking. 5.正是在下。 It’s me. 6.是的，我就是陈小姐。 Yes, this is Miss. Chen. 7.我就是陈小姐。 I’m Miss. Chen. 8.是的，我就是相关的负责人。 Yes, I’m in charge. 9.我就是负责此事的人。 I’m in charge of that. (八)、 自己恰好有事时 1. 门口像是有人。我再打给你好吗？ It sounds like someone is at the door. Can I call you back? 2. 我另外还有一通电话要接。我再打给你好吗？ I have a call on the other line now. Can I call you back? 3. 我十分钟后再打给你好吗？ May I call you back in ten mnutes? 4. 我再打给你怎样？ Do you think I could call you back? 5. 我正要外出。 I’m just about to go out. 6. 恐怕我此客有几位客人在。现在不便谈。 I’m afraid I’ve got some visitors at the moment. I can’t talk now. 7. 我此刻正在忙。待会儿再打过往给你好吗？ I'm busy at the moment. Can I get back to you a little later? 8. 有一通越洋电话正等著我接。一通话完毕我立即打给你好吗？ There's an overseas call waiting for me. Can I phone you back as soon as I'm through? 9. 我八点左右会回来。你到时候再打来好吗？ I'll be back around eight o'clock. Can you call then? 10.可能的话，请你约三十分钟后再打给我好吗？ Would you call me back in about 30 minutes, if possible? 11.我正在开会当中。您能三十分钟后再打来吗？ I'm right in the middle of a meeting. Do you mind calling back in about 30 minutes? 12.很抱歉我正在开会。我再回你电话好吗？ I’ m sorry but I’m in a meeting. Could I call you back? 13.抱歉，我现在不便谈。我正等著接一通越洋电话。待会儿我再打过往给你好吗？ Sorry, I can't talk now. There's an overseas call waiting for me. Can I get back to you a little later? (九)、 接电话时常用的客套话 1. 早安。∕午安。∕晚安。 Good morning./ Good afternoon./ Good evening. 2. 好久不见了。 Ist’s been a long time. 3. 好久不见。 Long time no see. 4. 真兴奋接到你的电话。 I'm really happy to hear from you. 5. 听到你的声音太好了。 It's good to hear your voice. 6. 我一直期待你的电话。 I’ve been expecting your call. 7. 好久没有你的电话了。 I haven’t heard from you in ages! 8. 能接到你的电话可真是太好了。 It’s so nice to hear from you! 9. 我正想打给你。 I was just about to call you. 10.你倒是比我抢先一步。 You beat me to the punch. 11.我几天前打过电话给你，可是没人接。 I gave you a call the other day, but nobody answered. (十)、 回覆对方的问候 1.很好，谢谢。你呢？ Fine, thanks. And you? 2.好啊。再好不过了。 Fine. Couldn’t be better. 3.一切都很好，谢谢你。 Everything’s fine, thank you. 4.老样子。 As usual. 5.没什麼特别的。你怎麼样？ Nothing much. How about you? 6.很顺利。 It’s going well. (十一)、 听不清楚时 1. 对不起，请再说一遍好吗？ I beg your pardon? 2. 对不起，请你再说一遍。 I’m sorry, run that by me again. 3. 很抱歉，麻烦请你再说一遍。 Excuse me. One more time, please. 4. 能请你再说一遍吗？ Could you say that again, please? 5. 你能重覆一遍吗？ Could you repeat that? 6. 能请你说大声一点吗？ Could you speak a little louder? 7. 请讲大声点好吗？ Could you speak up, please? 8. 请讲慢一点好吗？ Will you speak a little more slowly? 9. 速度请慢一点好吗？ Would you slow down a little, please? 10.很抱歉，我听不清楚你说话。 I’m sorry, I can’t hear you very well. 11.你刚才说什麼？ What did you say just now? 12.对不起，你刚刚说什麼？ I’m sorry, what did you just say? 13.我们的线路似乎不好。你听得见我吗？ We seem to have a bad connection. Can you hear me? 14.线路不良。 The connection's not good. 15.我们的通话线路很糟。 We've got a bad line. 16.电话线路并不清楚。 The line is fuzzy. 17.电话线路发生交扰。请挂断再重打好吗？The lines are crossed. Would you hang up and call us again? 18.这电话有题目。 Something's wrong with this phone. 19.你听得清楚我说话吗？我们的电话线路情况不佳。 Can you hear me well? We have a poor connection. 20.很抱歉，我听不懂最后那部分的内容。 Excuse me, I’m afraid I didn’t understand that last bit. (十二)、 不明了对方所言时 1. 能说得明确点吗？ Could you put that in more specific terms? 2. 我无法确定你的意思。 I’m not sure what you mean. 3. 很抱歉。我没听懂你的话。 I’m sorry. I couldn’t follow you. 4. 你讲得太快了。我跟不上。 You’re talking too fast. I can’t keep up. 5. 请你再解释一下好吗？ Will you explain a little bit more? 6. 你能说得简单一点吗？ Could you put that more simply? 7. 恐怕我没听懂。能请你再说一遍好吗？ Excuse me, but I didn’t understand that. Could you say that again, please? 8. 对不起，我没听到，请你再说一遍好吗？ Excuse me, but I didn’t hear that, would you mind repeating it, please? 9. 抱歉，我没听懂，请您拼一下好吗？ Sorry, but I didn’t catch that, would you mind spelling it, please? (十三)、 欲暂时离开发话器时 1. 请稍待片刻好吗？我马上回来。 Could you hold on a moment, please? I’ll be right back. 2. 对不起。我查一下我的行事历。 Excuse me. Let me look at my schedule. 3. 有人在门口。请等一下。 I think somebody’s at the door. Hold on a second. 4. 请等十秒钟。我往…… Wait 10 seconds while I …… 5. 请等一下。我往…… Just a moment. I’ll …… 6. 对不起，我别线有电话进来。 I’m afraid I have a call on another line. (十四)、 再次确认对方说的话 1. 我重覆一遍给你听。你是说商品预定在六月二旬日运抵台北吧。 Let me repeat that back to you. You’re saying that the merchandise should arrive in Taipei on the 20th of June? 2. 你说下周二下午两点，没错吧？ You did say next Tuesday at 2:00 p.m., didn’t you? 3. 我来确认一下。 Let me confirm that. 4. 我来确认一下电话号码。是291-3996对吧？ Let me confirm the phone number. It’s 291-3996, right? 5. 好的。我来重覆一遍以便确认无误。 O.K. Let me repeat that to you just to make sure. (十五)、 欲挂断对方的电话时 1. 很抱歉打断您的话，怀特先生。我正想法赶在几位客户往吃午餐前打电话联络他们。我稍后再打过往给你继续谈此事，您以为如何？ I'm sorry to interrupt you, Mr. White. However, I'm trying to reach several customers by phone before they go to lunch. Do you think I could get back to you later on this? 2. 等我比较有空再打过往给你好吗？ Could I phone you back when I have more time? 3. 我知道你很忙，所以我最好不打搅你了。 I know how busy you are, so I'd better let you go. 4. 很抱歉，我不得不中断这通电话，由于...。 Sorry, but I've got to cut this short, because ... 5. 很兴奋跟你讲电话，不过… I've enjoyed speaking to you, but ... . (十六)、 通话将毕时的结尾语 1. 谢谢你来电。 Thank you for calling. 2. 感谢你打给我。 It was kind of you to call me. 3. 很兴奋跟你谈话。 Nice talking to you. 4. 我该挂电话了。 I’d better get off the phone. 5. 我随时兴奋接到你的电话。

All Good Things所有美好的东西%A(2011-04-05 14:50:38)